Alec and Dillion did a great job on my 28 yr. Old Mercedes. Fixing th... read more Alec and Dillion did a great job on my 28 yr. Old Mercedes. Fixing the root of the problem. Firestone had told me not to bring my car back to them. Luckily I took it to Euro Cars Southend. I highly recommend Euro Cars Southend. Their work place is pristine, their work is fantastic and they follow through till it is complete and you are happy.
Thank you for the excellent service 5??????????. However, the receptio... read more Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!
Had brakes and rotors replaced. Everything works fine, but very disapp... read more Had brakes and rotors replaced. Everything works fine, but very disappointed that my glove compartment was a mess....things left on my seat and on the floor. My console was also left open. My truck next was taken down and the items were scattered everywhere. I called the next day to speak to Lane, but Matias said he was out for a few minutes. When I explained why I was calling, the response was "I'm not saying you're lying, but...." So rude and unprofessional. I was simply calling to express my concern. I will not be returning or recommending this place in the future.
