Mechanic Advisor

BMW Repair in Liberty

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Auto Reviews in the Liberty Area

  • TarareviewedCiti Tint & Custom

    I visited this shop because they had a $99 tint sign up! When I got i... read more I visited this shop because they had a $99 tint sign up! When I got inside the $99 no longer applied! I was quoted $129.00 and a cheaper price if I paid cash. My final bill was $160.00 the difference was supposed to be for the darkest tint....I only received 35%. I have a legal tint waiver that allows me to go darker than normal, which comes with a sticker from the state that must be applied between the tint and the windshield. When I showed this to Marc he was like I don't need that! So I did not pursue getting my windows tinted because he seemed a little thrown off and slow! They always seemed to be backed up, and behind. They called me on a Sunday and said they could do my car because they were caught up and had the darkest tint so I tried it. Both were very nice until I gave my money up! I used the front door, after I paid I had to walk through the dog poop,dirt and dust. Some customer service! When I got my car back it had footprints throughout the car all over the seats, back seat back of front seat, water runs running down every part of my car, no clean up! Had my car detailed at the infinity shop the day prior when I got it back it looked like someone had been doing burnouts on a dirt road. A thick film of gray dusty smoke that took 2 drive through washes to clear up but not clean, which is how I found out that my drivers window seal had been cut now water comes through my car when I go through the car wash, or when it rains. After the dirt was cleared off my car I noticed the windows had several razor cuts on the outside of my drivers window. They don't come from the Chevrolet place like that! The door and window seal was broken in several places on the drivers side like a grown person tried sliding out the door.

  • I've taken my cars to Websters for more years than I care to remember,... read more I've taken my cars to Websters for more years than I care to remember, and they are probably the top shop I've ever dealt with: extremely competent, efficient, very skilled at evaluating problems and very trustworthy. They are also not cheap, but you will get what you pay for. I wish it weren't such a long trek out to their shop by the airport but they do provide shuttle service. But for large or small repairs I recommend Websters very highly.

  • I received a quote from a young man who was working there but when I p... read more I received a quote from a young man who was working there but when I picked the car up the price given was much higher than the quote I received. In addition, some of the work had not been done as asked- so not only was I asked to pay more, all of the work was not completed. I explained that I would not pay more than the quote and they would not hand over my car key. I called the police who came for assistance. Another thing, I received a voicemail from them at 3:45 saying that they were getting ready to close early and if I did not come they would charge an extra fee for storage! The hours posted on the door was from 9 to 6! This place is dishonest, they do not communicate, and extremely unreliable. "Shady" is the word.

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