We needed an emergency tire and TPMS replacement on our 2018 Chevrolet... read more We needed an emergency tire and TPMS replacement on our 2018 Chevrolet Volt while travelling in the United States. The Mr. Tire location on Blowing Rock Road in Boone NC could not get the replacement TPMS to work on our original visit May 1, 2023 or when we returned the next day. We were promised a refund for the TPMS part that was installed, but we haven't got it yet. They also failed to return our wheel locks. We had to spend over $300 at our local mechanic when we got home to fix the problems. UPDATE: After some time, we did receive a refund for the TPMS part installed by Mr. Tire. After leaving this review, we were contacted by Mr. Tire's parent corporation, Monro, who said that they were sending us a refund for the wheel locks that were not returned to us and the work that our mechanic had to do to remove them. They refused to pay for the work our mechanic had to do to get the TPMS system working again when we returned home. He told us that Mr. Tire had not programmed the replacement TPMS that they installed to the correct frequency for our vehicle. We're not happy with this company's response to this issue.
very friendly people who were so very helpful and professional. very f... read more very friendly people who were so very helpful and professional. very fair price for work done on my vehicle. They could have easily gouged me as I was from out of state and unable to move my vehicle until it was repaired. Made every effort to repair that night but could not get parts. Stayed after hours to inspect damage and assess what could be done. Took me to a hotel and picked me up the next day. The work was done professionally and with extra care as I was traveling alone and still had another 12 hours of travel. I would recommend them to anyone in need of a mechanic anywhere near Rt77 and 81. Thank you again gentlemen. You did a great job and you made my day more pleasant by meeting you all. P.S. My husband is a mechanic but was not traveling with me at the time so I know of what I speak of when I say "qualified" and "professional"
I would like to thank Clark Tire and Auto Service for their quick and ... read more I would like to thank Clark Tire and Auto Service for their quick and friendly service. We have bought a set of tires and had to have vehicle worked on. Both times we received great service. As a parent 5 hours away, it's great to know there are good businesses you can depend on.
