Set an appointment to have repairs for an Alternator and an Oil Pressu... read more Set an appointment to have repairs for an Alternator and an Oil Pressure Sensor replaced. After being misquoted, waiting on parts, and ultimately waiting on the repairs to be completed, 3 weeks has come and gone. Decided to go up to the place and the Owner was working on the car. Per conversation the original mechanic came down with COVID (Praying he’s ok), and he, the Owner, was the only one performing repairs. It became obvious through his admission he was still trying to figure out how to get the Sensor out. Didn’t realize he had to take off the Cam and Fuel Injectors that required additional replacement gaskets and such! I politely asked him if he could put the car back together so I could have it towed to the dealer. After paying $1844 for the Alternator job and parts for the Sensor repair job Tow truck tows car to dealer and after being off loaded vehicle catches fire. As noted by Fire Chief, cause of fire to be gasoline and loose wiring causing an arch!!! Car is deemed a TOTAL LOSS! I’m out $1844 and a $19000 car!!! STAY AWAY FROM THIS PLACE??
I needed to get my brakes done on my Toyota Sequoia badly. I went to t... read more I needed to get my brakes done on my Toyota Sequoia badly. I went to the local Toyota dealership and was lied to, put through the ringer, and really had nothing but problems. All that after calling and confirming they had the parts and the price. They had my truck for hours before realizing they didn't only not have the right parts but the didn't have the right machine to turn my rotors. With my husband deployed and dealing with the most unhelpful shop around I found Wagenhaus. He not only was able to find my parts and have them shipped over immediately, he had the correct machine and was so incredibly helpful over the phone. The price was excellent, the service was beyond stellar, and my truck was well taken care of. This shop has a customer for life with all my vehicles and I will tell anyone that needs a shop to go here! I couldn't be happier with this place! Andrea Ewing
I moved to the area and was recommended Wagenhaus for my BMW X3. I am ... read more I moved to the area and was recommended Wagenhaus for my BMW X3. I am always happy to support local, family run businesses with good values. I had a great experience and will be back! Jade Allum
