Thank you for the excellent service 5??????????. However, the receptio... read more Thank you for the excellent service 5??????????. However, the receptionist, who seemed to have a chip on her shoulder and frequently mentioned her job title in an unprofessional manner towards a couple of the customers . I hope this can be addressed to enhance the overall experience. The idea is to attract customers not run people away!
Had brakes and rotors replaced. Everything works fine, but very disapp... read more Had brakes and rotors replaced. Everything works fine, but very disappointed that my glove compartment was a mess....things left on my seat and on the floor. My console was also left open. My truck next was taken down and the items were scattered everywhere. I called the next day to speak to Lane, but Matias said he was out for a few minutes. When I explained why I was calling, the response was "I'm not saying you're lying, but...." So rude and unprofessional. I was simply calling to express my concern. I will not be returning or recommending this place in the future.
First time taking it in for 4 tire replacements. Service and greeting ... read more First time taking it in for 4 tire replacements. Service and greeting wasn’t great Communication wasn’t there not very friendly on top of that. They lost my keys and took two days to install tires. I understand stuff happens and shops get busy I have worked in a shop in the past so I know how it is, but this is too much. On top of that I paid almost $200 dollars just to install 4 tires. What was the cherry on top was the valve stems where not replaced when I picked it up. This is probably the last time I’ll be coming here. My only did it for convenience, but it wasn’t really more like a headache.
