The advertisement for this company is False! They are deceitful! Th... read more The advertisement for this company is False! They are deceitful! The customer service staff is rude, unprofessional and underqualified! I even spoke to the owner will try to get more money out of me then was morally acceptable then refused my business and one as far as calling me stupid before hanging up on me! I have read other reviews about this guy and he has thrown receipts at people and said vulgar things to customers! Aside from the work they do the company should be boycotted just based on the lack of customer service & the lies they tell!! There are too many good businesses out there that are sharing their customers with terrible companies like this that should be put out of business !!
One of the best auto shops I've ever been to in Charlotte. The owner w... read more One of the best auto shops I've ever been to in Charlotte. The owner was super nice and helpful. The waiting room is awesome! There was a Kuerig coffee maker and some very nice and clean waiting area. I had to get a ground wire replaced on my car and they charged me next to nothing. They also noticed something was wrong with my car when they pulled the car into the shop. They came to ask if they could see what was wrong with my breaks and they wouldn't charge me at all for looking at it because they were worried about my safety and just wanted to check them, of course I said yes. They came back and told me both of my front control arms were bad. They gave me and estimate on a printed out sheet of paper to tell me what the cost was to fix it, told me what to do, and gave me an estimate on how long they had left before they were completely done. Great people who were pleasant and honest. The other bad reviews have no clue what they are talking about and were very petty. I plan on taking my car to Super Eagle in the future.
Had and issue with my M5 that even the Hendrick Dealer couldn't figure... read more Had and issue with my M5 that even the Hendrick Dealer couldn't figure out. Searched the web and found BCH Imports and figured I would try them out. They not only found and fixed my problem, they showed and explained everything in detail and communicated via email and texting which means everything to me since I am very busy and can't get away from work very often. They have earned my business and plan on returning soon to get some "custom coding" done for my lights and windows. I encourage anyone who has a BMW to visit these guys first.
