First time customer - I took my Chrysler 300 in for brake noise and wa... read more First time customer - I took my Chrysler 300 in for brake noise and was told I needed new calipers, rotors and fluid. They seemed nice, and told me I also needed new lug nuts because the last garage had put them on too tight. After $1,100 I picked up the car after hours and it still made wheel noise, only this time a bump bump bump sound. I had to take the car out of town the next day. While in VA I stopped for gas and to check out the increased noise. The tire was loose. I had the car towed to a different garage and they told me the lug nuts had not been tightened and the brake line was not properly connected. I called A&J to explain and sent them a copy of the invoice with photos from the other shop. The person on the phone said he'd let the owner know. Since then (one week) I've reached out and have heard nothing. No discussion, no offer to help, no apology. I would not recommend this place to anyone.
I found a great refreshing encounter at this garage the owner annd ope... read more I found a great refreshing encounter at this garage the owner annd operator gave me a list of the things my truck needed then told me ways to save money and get the truck completely fixed he let me know what things had to do with saftey and the things that didn't when an hour before I went to him I had gone to a place up the road and they said it would be 3600 he did all the work for 872.00 and he stuck by his estimated price even though he found other things after he did them for nothing a great guy that will do all he can and he told me something that made me a customer for life " if a working man don't help another working man who else is going to "
As you can tell from the headline, I consider my car my baby. It is a... read more As you can tell from the headline, I consider my car my baby. It is an old girl, but I love it. My 2001 Chevy Malibu just wasn't running right. She was really showing her age. I took it a few places in Goldsboro, but no one could seem to figure out what was wrong. Either that or they didn't want to mess with it. I saw a flyer for AutoStar and decided to take one last shot before I had to bite the bullet and trade her in. I'm really glad I did because the people at AutoStar were great! Apparently I had some sort of electrical issue that was causing all the problems. Jesse checked it out for me and gave me an estimate the same afternoon. Not only were they able to keep me in my car, but they didn't break the bank either! Go see them today! I'm will not be going anywhere else for any of my car needs!
