First time customer - I took my Chrysler 300 in for brake noise and wa... read more First time customer - I took my Chrysler 300 in for brake noise and was told I needed new calipers, rotors and fluid. They seemed nice, and told me I also needed new lug nuts because the last garage had put them on too tight. After $1,100 I picked up the car after hours and it still made wheel noise, only this time a bump bump bump sound. I had to take the car out of town the next day. While in VA I stopped for gas and to check out the increased noise. The tire was loose. I had the car towed to a different garage and they told me the lug nuts had not been tightened and the brake line was not properly connected. I called A&J to explain and sent them a copy of the invoice with photos from the other shop. The person on the phone said he'd let the owner know. Since then (one week) I've reached out and have heard nothing. No discussion, no offer to help, no apology. I would not recommend this place to anyone.
Took my vehicle in for a new set of tires. The wait was extremely lon... read more Took my vehicle in for a new set of tires. The wait was extremely long as they tell you no appointment needed. Show up early before 8 am, waited for 2 hours. I noticed when driving after the service my brakes seems different. I ended up with a flat tire not even a month later took vehicle back in and was charged. When I got home I looked at my vehicle and noticed that two of the tires that I purchased (new set) were different, so they changed two of my new tires for another brand. I am so done. This service center had a good reputation when I first started going there over 5 years ago. I don't know what happened, but I will not be going back.
As you can tell from the headline, I consider my car my baby. It is a... read more As you can tell from the headline, I consider my car my baby. It is an old girl, but I love it. My 2001 Chevy Malibu just wasn't running right. She was really showing her age. I took it a few places in Goldsboro, but no one could seem to figure out what was wrong. Either that or they didn't want to mess with it. I saw a flyer for AutoStar and decided to take one last shot before I had to bite the bullet and trade her in. I'm really glad I did because the people at AutoStar were great! Apparently I had some sort of electrical issue that was causing all the problems. Jesse checked it out for me and gave me an estimate the same afternoon. Not only were they able to keep me in my car, but they didn't break the bank either! Go see them today! I'm will not be going anywhere else for any of my car needs!
