Tommy and Aly were very friendly. Great customer service ! 10/10 would... read more Tommy and Aly were very friendly. Great customer service ! 10/10 would recommend Timothy Trammell
I've taken my cars to Websters for more years than I care to remember,... read more I've taken my cars to Websters for more years than I care to remember, and they are probably the top shop I've ever dealt with: extremely competent, efficient, very skilled at evaluating problems and very trustworthy. They are also not cheap, but you will get what you pay for. I wish it weren't such a long trek out to their shop by the airport but they do provide shuttle service. But for large or small repairs I recommend Websters very highly.
RUN...DONT WALK! Dont stop at this place!! Here is my story: $3500 ... read more RUN...DONT WALK! Dont stop at this place!! Here is my story: $3500 for a Expedition with no front stabilizers and over $7000 worth of pre existing engine/tran. damage wont refund/exchange. I purchased 98 ford expedition on 3/14/14 for $3500. On 7/7/14 spent $402.88 repairing alternator and serpentine belt. Also on that date the repair discovered the vehicle was sold to me with no front stabilizers and the water jacket plugs corroded. On 7/31/14 car was blowing coolant. Discovered the pre-existing water jacket plugs corroded and then blew out the cylinder head and gasket. Cost to fix that $6,446.55. Was told cheaper to invest in new engine but to take dealer to court. The car is undrivabable and parked.Was told the entire thing could blow out anytime and freeze up transmission. I also had encounter with a Winston Salem Police Officer who stated it was illegal for them to sell the car with no front stabilizers and the inspector who authorized and passed the inspection/dealer needs to be reported. I have tried to reason with Sardo, the man who sold me the car. He wants to see that there are no front stabilizers. I consulted with an attorney who advised me to hold off on him having any access to the car since a local officer noted and car repair noted the stabilizer issues. I spent my 10 year old daughters SSI disability back pay for this car to be able to transport her around for her medical appts. I advised this to Sardo upon the sale and he still sold me this broken headache. Will not refund or take car back. Even with my $400+ new alternator!
