5 Star Transmissions

WOW!  Been doing business with Dan for a lot of years.  That stops today.  Had the most unprofessional experience.  Took my car in to fix one thing and Dan fixed another, what he thought. Still had same problem. Dan's solution, rebuild!!  Okay sure Dan knows his stuff.  Took my car in and he didn't get it in when he said he would.  When I questioned him he became irate and yelling at me over the phone even hung up on me!  Called me back and gave me the choice to get my unfixed car and money back.  Took the option to go get my car and money back and then he started playing games.  Wouldn't answer his phone and wouldn't open up shop.  He did answer and open up for the Sheriff!  Lesson learned.

This was the worst service we have ever received. Had a transmission that was slow to shift from reverse to drive. He rebuilt it and as soon as I got it back it was leaving puddles of tranny fluid everywhere. Found out the main bolt was not tightened and it was overfull. Two months later, just over 1,000 miles we decided to take our annual trip out of state. 800 miles from home the transmission failed (catastrophic failure). He said if he had known we were going to take it out of state he would have done things differently. He would not warranty his work, even though his website says best warranty in the business, only if we were in town. With towing being $1,200 and hundreds in additional fees to get my family back home we had to get repaired where it failed. Asking for some sort of reimbursement for only getting a couple of months of use, we were told, in not so nice of words, we were not going to get a penny. Very demeaning and rude and when mentioning going to court he said it wouldn't be the first time, so apparently he has been through this before. STAY AWAY!

Dan of 5 Star Transmissions rebuild the transmission of my Mazda 6.Now it runs great again. Best price and best warranty I could find in Billings. Fast and reliable service. I will bring my car here for all my service and repair needs from now on. Thanks, good work !