Cashier was very rude. Not only was she rude to me but also rude and u... read more Cashier was very rude. Not only was she rude to me but also rude and unprofessional to customer ahead of me. She threatened to jump over the counter at him. After asking her would you please turn the pump on for #20, she said you let it time out. I then ask her, well can you turn it back on. She then said , just get out of the store. This is completely unacceptable. She was in the phone the whole entire time talking to someone about her hours and how she had to go pick her baby up at 9:30 and the person who was I guess supposed to relieve her was not there yet. This not only makes the store look bad, but also the manager and franchise as a whole. I hope something is done about this young lady. Some type of training at the least on how to treat customers that are making it possible for her to pay the babysitter who keeps her kids while she works and at the same time affording her a job.
The store itself is in a convenient location near my home. I visit thi... read more The store itself is in a convenient location near my home. I visit this store on a daily basis. The employees know that I come in for the same items each time and even remind me if I am forgetting something that I normally buy. This is very helpful. The one and only issue I have is the Manager (Mattie may be her name). This lady simply cannot mind her business. My husband and I were having to take care of some business in another town on Saturdays (for a short time) and in order to get there by 7a.m., we would leave our house at 5a.m. We would stop at Kangaroo before heading out and she'd usually be the one that was in the store at that hour. At 5a.m. one Saturday morning, we stopped to fuel up. When we went inside to pay, the manager commented on how early it was to be out and about. We agreed but we didn't give her any info as to why we were up that early. Finally, she straight-out asked, "Why are y'all always out this early every Saturday? You can't do anything this early." I was slightly annoyed, but politely replied, "it's personal". She immediately got an attitude and we left without saying anything else. The next time I went in, she had a comment about me buying BC powders. She informed me that I shouldn't be taking them. Then the next time, she said "you need to quit taking those BC's, that's why you look the way you do." Excuse me? What's wrong with the way I look? She has made remarks each time I go in the store on her shift and even told my husband that I shoudn't take them. Today, I went in and there she was. At checkout, she said "where's your BC?" in a smart way. My husband and I have both witnessed her having words with other customers also, and it was her fault each time because she gets an attitude and is disrespectful to the CUSTOMER. I honestly have no clue how she made manager.
