I took my suv back in August for Ac repair front and rear. Thought it ... read more I took my suv back in August for Ac repair front and rear. Thought it got repaired it's April and Ac is not working if I bring Ac in for repair the Ac shouldebeen repaired not patched to have to bring back later but then warranty don't cover repairs because they claim it's leaking from hoses. The I'm told other problems about my vehicle I didn't even ask about. Not satisfied and they weren't helpful at all
My first trip I got an oil change,good price, good service.2nd trip I ... read more My first trip I got an oil change,good price, good service.2nd trip I had a tire repaired, not so good . Your mechanic repaired the tire, the next day the tire didn't hold air pressure, I returned and was told the couldn't repair the tire . I was charged $43.00, That's not Right, I shouldn't be charged
I brought my car in for an oil change and some diagnostics were perfor... read more I brought my car in for an oil change and some diagnostics were performed. I needed new tires and my battery registered low. In checking prices around town for the same tire recommended New Concept had a lot more fees than other places. Therefore, I chose to go somewhere else. In regard to my battery, my car started, but there was some hesitancy. I decided to go to Advance auto to have it tested and replace it if necessary and found out the positive cable was slightly disconnected which was obvious. Advance auto tightened the cable, tested it and all is good. They even tested my alternator. The loose cable should have been recognized by New Concept. They also forgot to reset my oil button to 100%. I have had good service in the past, but this trip was disappointing.
