We were on vacation to visit by brother in KC over the Labor Day weeke... read more We were on vacation to visit by brother in KC over the Labor Day weekend. As we began our trek back to Minnesota we determined our wheel bearing was obliterated. We had to contact our insurance company for roadside assistance. No one was open on the holiday so we decided to take a chance with Bert. We dropped our vehicle there and left our keys in the drop box. Bert called the next day and said he'd have us up and running between 1-2pm. He called us shortly after noon stating he was done early. The work was excellent and the cost was very fair. You can trust bert with your automotive needs. If I lived in the area he would definitely become my go-to guy. Thanks Bert!!!! Steve O-Prior Lake, MN
You need to stay away from this mechanic because he doesn't t know how... read more You need to stay away from this mechanic because he doesn't t know how to fix cars. He told me that i need to fix my thermostat and there is a leaking problem in my car as well. He told me that he even could t find the thing that was leaking. He was fixing my car last Saturday, and just wasted my time and money. He started at 11 am and finished at 9 pm. He told me that he started to fix smth else instead of the thermostat because first he couldn't t find that thermostat. Eventually when he found that thermostat, he wasn't able even to fix it. I came home from my job on Friday, and there was a steam coming from my car, so on Saturday i called this idiot, who doesn't know his job at all. I was home on Sunday and didn't t drive my car. On Monday i barely could reach my job. There was a steam coming from my car again and that thermostat sign was on my dashboard again. I went to a car service, and they fixed everything for me. Thanks to that service i drive my car safely now. They told me that whoever was fixing my thermostat didn't t tighten up everything and it could blow up my engine and got me in big trouble. I paid $200 for nothing. He told me that he fixed my thermostat and i couldn't t drive my car even for one day. He didn't t fix my thermostat. So if you want to waste your time and money, and if your want to damage your car, you need to call this guy.
Horrible customer service. Was not able to get hold of anybody to answ... read more Horrible customer service. Was not able to get hold of anybody to answer my question about my vehicle. I purchased it there about a year ago and decided to give their service a try, but was very dissapointed. Will not try again.
