Mark and his entire staff are great people to deal with. They are frie... read more Mark and his entire staff are great people to deal with. They are friendly, honest and knowledgable. The pricing is fair, the service is top notch. You need to take your vehicle here for all your repair and maintenance needs. I use their new Ellisville location. My brother and his entire family take their vehicles to the Fenton location. We love them for their friendly, honest dealings, fair pricing and great work.
Re-Sold Car I Bought To Someone Else! I bought a car over the phone... read more Re-Sold Car I Bought To Someone Else! I bought a car over the phone on Saturday morning because I live 30 miles away and I'd been to the dealership twice already. The salesman told me we had 'locked it down' and the car was mine and asked that I wait until Monday to pick it up so he could get the commission because he would be off work. I agreed to this and Monday morning came and I received a phone call from another salesman telling me they sold my car to someone else and I'm just out of luck. What a horrible experience from start to finish. I made 2 prior offers on this car at the dealership and both times I was walked out the door without even getting a counter offer. A few weeks later the car price was lowered on autotrader to only $500 more than my original offer. So I emailed them through autotrader reiterating my offer. A sales person called me and we closed the deal over the phone. For whatever reason their manager decided they don't want to sell the car for that much or to me and cancelled the order with me. I do not believe they really sold it because the car is still listed on autotrader for sale! This was a gift for my pregnant wife who is now very stressed out and upset for no reason. Buying a car is supposed to be a great experience and a happy time. These guys jerked me around then jerked the sale out from under me. Unacceptable guys, there is no excuse for this.
They are over priced and when you try to negotiate they are very rude.... read more They are over priced and when you try to negotiate they are very rude. I tried to explain that you can not expect someone to pay over what Kelley blue book is for a vehicle there comment was I will find someone to buy it. So I interpret that to mean they just wait on a sucker to come along. My advice before you buy anything from them check KBB and make darn sure they are not misrepresenting options of the vehicle. BEWARE
