Amazing customer service! I was given a breakdown of services I would ... read more Amazing customer service! I was given a breakdown of services I would need ..they even offered discounts. They were really honest and answered all of my questions. Also given their opinion on which services I should prioritize since I wasn't able to pay for all of the services that day. 100000% would recommend to everyone. Especially if you're a woman because I didn't get the vibe that they were trying to take advantage of my lack of knowledge. Leanna B. Saint Louis, MO
Jesse and the Benchmark Auto Care crew just did a major repair on my M... read more Jesse and the Benchmark Auto Care crew just did a major repair on my Mazda and it was handled very smoothly. The car was fixed as promised and on time, and Jesse communicated with me every step of the way. When I came in to retrieve the car, it was gleaming as well. After checking online to compare costs and other people's similar stories about this repair, I found the price I was quoted at Benchmark was considerably lower than what others have paid for the same repair. And this is the second time I've found Benchmark's quotes were lower than others I've seen or received. Everyone is friendly, too. Amy D. Saint Louis, MO
Beware of the "Free State Inspection" Shady Mechanics, and Shady Busin... read more Beware of the "Free State Inspection" Shady Mechanics, and Shady Business Practices. I took my truck that I rarely drive to get inspected. Emission was fine however during the state inspection they "found" something that they can fail me for. The technician thought he was talking to a idiot and tried to convince me that my tire had "excessive" movement and I needed a new tire rod and some other additional work. After he finished I informed them that I had all of that work performed the previous year. Took the my truck to Midas where I was going to get the work done the mechanic advised me that my truck in in good shape and the work Car X said I needed was a joke. After talking to Tim (manager) he was willing to have my car looked at again by a different technician. After taking off of work for a second time, they were still trying to convince me that I needed to spend $$$. Now if Midas was not willing to take my business (money) after their inspection why would I pay Car-X? They are true Scammers and try to take advantage of hardworking people. Get a second opinion before allowing them to perform work on your car....You might not need it! I will never set foot in a Car-x again!
