I called to get an appointment for the paint on my Cadillac SRX to get... read more I called to get an appointment for the paint on my Cadillac SRX to get fixed. The lady I spoke to was extremely rude and said she wouldn’t make me an appointment because, “It would cost more than my vehicle was worth”. I was nearly speechless. I definitely would Not recommend.
I am new to St. Louis And found West county autobody online and decide... read more I am new to St. Louis And found West county autobody online and decided to use them because of the reviews. I cannot believe the excellent service they gave me being a woman it seams that auto repair places take advantage of a situation like mine my bumper was hanging down, rubbing my tire, I got an estimate from them ffor what I thought was going to be something simple. After getting the estimate and and realizing bodywork is quite expensive. He gave me the option of just reattaching it after spending over an hour with me and my car charged me nothing, when I insisted I pay he said all he wanted was my business. WELL they had it forever thanks West County auto body
Beware of the "Free State Inspection" Shady Mechanics, and Shady Busin... read more Beware of the "Free State Inspection" Shady Mechanics, and Shady Business Practices. I took my truck that I rarely drive to get inspected. Emission was fine however during the state inspection they "found" something that they can fail me for. The technician thought he was talking to a idiot and tried to convince me that my tire had "excessive" movement and I needed a new tire rod and some other additional work. After he finished I informed them that I had all of that work performed the previous year. Took the my truck to Midas where I was going to get the work done the mechanic advised me that my truck in in good shape and the work Car X said I needed was a joke. After talking to Tim (manager) he was willing to have my car looked at again by a different technician. After taking off of work for a second time, they were still trying to convince me that I needed to spend $$$. Now if Midas was not willing to take my business (money) after their inspection why would I pay Car-X? They are true Scammers and try to take advantage of hardworking people. Get a second opinion before allowing them to perform work on your car....You might not need it! I will never set foot in a Car-x again!
