Amazing customer service! I was given a breakdown of services I would ... read more Amazing customer service! I was given a breakdown of services I would need ..they even offered discounts. They were really honest and answered all of my questions. Also given their opinion on which services I should prioritize since I wasn't able to pay for all of the services that day. 100000% would recommend to everyone. Especially if you're a woman because I didn't get the vibe that they were trying to take advantage of my lack of knowledge. Leanna B. Saint Louis, MO
Jesse and the Benchmark Auto Care crew just did a major repair on my M... read more Jesse and the Benchmark Auto Care crew just did a major repair on my Mazda and it was handled very smoothly. The car was fixed as promised and on time, and Jesse communicated with me every step of the way. When I came in to retrieve the car, it was gleaming as well. After checking online to compare costs and other people's similar stories about this repair, I found the price I was quoted at Benchmark was considerably lower than what others have paid for the same repair. And this is the second time I've found Benchmark's quotes were lower than others I've seen or received. Everyone is friendly, too. Amy D. Saint Louis, MO
Brought car in for brake repair estimate and received nothing but hear... read more Brought car in for brake repair estimate and received nothing but heartache. Estimate was very high and shop admitted additional damage done on unrelated brake components while doing inspection to fix minor brake repair. Shop refused to fix damage caused during inspection upon learning I had decided not to have Meineke complete any repairs needed. Brought car to another repair shop and fixed ALL work, including damage done by Meineke during inspection, at half of Meineke's original estimate to fix car. Filed to BBB ---case is pending. STAY AWAY and save yourself time and pain.
