My son's car broke down 600 miles from home, and was towed to Butler's... read more My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.
Beware of these self-proclaimed mechanics, Karim Pazhoohi and Hadi Teh... read more Beware of these self-proclaimed mechanics, Karim Pazhoohi and Hadi Tehrani.. My power steering pump was going out and I figured if these guys do state inspections they cant be too bad. WRONG!!!! They replaced it and the one they put on was bad. I went back to them and they told me to drive it a while that it may not have all the air out of the system. The manual gives directions on bleeding the lines when you replace the pump. After 4 weeks and 3 more visits they flat out told me they could do nothing about it. The said if they got another one it would probably be bad too!!!! WTF!!! They got the pump at O'Reilly's on Vivion Rd. The one guy who seemed to be just a little smarter than the other told me that if I buy one from the dealer they would install it for $45. Did I also say that I had to pay $45 to have the second one installed?? So I took a big chance and went to another shop and got the job done, done right the first time with no hassle. My advice is go to someone reputable, I should have read their feedback on the net. They had several bad reviews. Now they have one more.