I am so very thankful to have found Mr. Meixner and his exceptional cr... read more I am so very thankful to have found Mr. Meixner and his exceptional crew of expert mechanics! In the last four years I have had to bring my truck into their shop for repairs three different times. I have always been treated with the utmost respect and the speed and efficiency with which the jobs are completed is astounding. The job has always been done correctly the first time. My only regret is that I have waited so long to express my gratitude in writing. If you are looking for honest and dependable work, look no further. Thank you Mr. Meixner for being one of the good guys.
Worst customer service ever. They charged me $70 for a Diagnostic test... read more Worst customer service ever. They charged me $70 for a Diagnostic test that had the same information on it as the emissions test that they had just run on my car. They did add an additional part as a necessary replacement although the part wasn't bad. After a friend pointed out that this part wasn't bad, they stated that it was simply a 'suggestion'. I think they should have been more specific although there was no paperwork to be specific on. I got a receipt for my $70. Autozone's free diagnostic tests at least give you some paperwork. When I expressed my dissatisfaction, I was told that I knew nothing about car repair and I was probably lying about how useful the test was. Riiiiiight. The owner really argued vehemently with me about returning my money so I guess he needs it more than I do. By the fact that he works another job and the run-down appearance of this location, I finally stopped trying to get a refund on the most useless and outrageously stupid diagnostic test I've ever had. If you want to be treated with respect and common courtesy, go somewhere else. If you want a company that believes that the customer is always right, don't go here.
Had a great car until I took it to Complete Auto Repair. After spendi... read more Had a great car until I took it to Complete Auto Repair. After spending over $5,000 to have lots of work done, including replacing a bad hub, the car went in for a tuneup and a thermostat, for which Mr Kachkovsky informed me that the gaskets were bad and had to be replaced. This was the second time he hold me the gaskets needed to be replace. The car was not looked at till day two after the appointment. Told him not to repair the car, I would pick it up. Mr Kachkovsky told me the the tuneup (plugs, wires, etc) was completed and therefore he was paid for the services. The car was taken to a reputable dealership and the thermostat was repaired. NO problem with the gaskets. Six months later the car is running horribly. Took it to the dealer who told me needed a tuneup (plugs, wires) and that the hub that I paid Complete Auto Repair to replace had not been replaced and was still leaking. Apparently Complete Auto Repair was paid several thousand dollars to store my car on their lot since they did not do the repairs. The dealership did give me the parts that were not replace as Mr Kachkovsky had told me and was paid for. A refund of the funds that were paid for work that I can provide proof for that was not completed was requested. Mr Kachkovsky, by not acknowledging my letter for the request, has refused to refund the monies paid him. Tried to complain to both the ASA and the ASE, only to find out that the buesiness is NOT associated with either and is therefore falsely advertising association with them. My suggestion, DO NOT USE THIS REPAIR SHOP.
