Excellent service. They changed my oil, headlight, and gave me a m... read more Excellent service. They changed my oil, headlight, and gave me a much needed vehicle diagnostic on the other things I needed fixed in record timing, and for a really good price. The people there were all super nice and friendly. 10/10, will visit again!
I thought I had found a reliable auto repair. I was wrong! I took my... read more I thought I had found a reliable auto repair. I was wrong! I took my car into Honest 1 in July of last year for an oil change.. They said my car was in excellent condition. I knew it was because even though it is a 2006 Highlander, I take very good care of it. So when I took it in Jan, 24, for an oil change, I was shocked when the Tech told me I needed new front and back brakes. My pads were very worn. They sure went down fast in those 5 months! I could tell he was taken back when I told him I had new brakes put on by Toyota and I had only put 14,000 miles on them. He gave me a price for new brakes and I left feeling very puzzled. I am the only one who drives my car and I am not hard on my brakes. So, I had a friend take a look. SURPRISE!! They are NOT worn and still looks new. I believe the Tech saw that I was at the 60,000 mark and figured I wouldn't question the timing to replace them. Toyota replaced them at 46,000 miles. Needless to say, I will not be back!
Great service and great staff. I've had the opportunity to take both ... read more Great service and great staff. I've had the opportunity to take both of our vehicles there for regular oil change, routine maintenance, & oil leaks, radiator replacement, axle, brakes etc... I can honestly say that that they will give you an honest opinion on what is worth repairing and what (which is what i needed to know for my beater) and competitive pricing. Service turnaround is quick is staff is friendly and honest. I will highly recommend it to anyone. ps: both of our vehicles are Japanese made.
