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I just moved back to area and was looking for someone to service my ol... read more I just moved back to area and was looking for someone to service my older audi, I am so glad I found John. He is great about getting me in quickly. He is really up front about what repairs are really needed and what alternatives are possible. And amazingly doesn't seem to think that because I happen to be female I must not understand anything. Glad I have not needed him much, but also really glad I found him.