On August 10, 2012, I purchased a ShoreStation boat lift and canopy fr... read more On August 10, 2012, I purchased a ShoreStation boat lift and canopy from the owner of J & R Auto, Rich Rasmusson for the amount of $1800.00. Rich convinced us of what an excellent deal we were getting, however, when we got the lift home and began to assemble it, there was a piece missing, which makes the canopy useless. I immediately contacted Rich, who repeatedly promised to resolve the problem over the course of the next month. However, as the weeks stretched on, and I continued to be persistent, Rich began to change his tune, and say the missing piece was not his reponsibility. Today, after 6 weeks of giving me the run-around, on 9/22/2012, Rich told me he has no intention of getting me the piece, or refunding some money that I may purchase the piece myself.
MOST UNTRUSTWORTHY DEALERSHIP EVER! Sold me a LEMON based on a bunch o... read more MOST UNTRUSTWORTHY DEALERSHIP EVER! Sold me a LEMON based on a bunch of lies. I can't believe the things I have found out about this car since buying it! Horrible! I have poured money into this car just trying to get it running again. And they have been no help, saying all the massive engine problems must have happened on the drive home (30 minutes) from the dealership, they never had issues. According to my mechanic, the car was previously in a wreck and probably never reported to keep title clean. Says definitely badly pieced back together to sell only. He advised never to go to this dealership and offered to come with next time... Worst part is Mach 5 claims to be dealership and mechanic shop that makes sure all cars are top of the line inside, as they've done the work. Yeah, right! DO NOT BUY HERE!!!!
