I wasn’t happy with the service I received. Lack of communication and ... read more I wasn’t happy with the service I received. Lack of communication and over priced. They had my daughter’s vehicle for over a week and didn’t look at it until we started calling to find out the status. I do give credit them when they received a broken part and didn’t feel comfortable putting it in. So they ordered a replacement.
I scheduled an appointment for an oil change but opted for the overall... read more I scheduled an appointment for an oil change but opted for the overall checkup. Not sure why but the appointment took over two hours. I wasn’t told that I would get a full report via email so I was surprised and happy to get the result. I was told that I might need new tires this fall. My tires have about 17,000 miles and are less than three years old. Really???? I didn’t like seeing the greasy dirt on my carpet and mats when I opened the door. Won’t be back.
My truck was making a noise so when I brought it in, I told the svc gu... read more My truck was making a noise so when I brought it in, I told the svc guy what I thought it was. He then asked me who told me that? Now, I have been a technician for 31 years. Please don't assume that a woman needs to be told what the problem is. Then they left my truck unlocked with the keys laying in the cup holder by the railroad tracks next to another shop that is front for drug sales. Very disappointed.
