My car was somewhat diagnosed ..only...no repairs were made.. I felt I... read more My car was somewhat diagnosed ..only...no repairs were made.. I felt I was overcharged for that service which was not accurate, total charge $184.40
Tires not rotated last 2 times here, now told I need new rear tires. ... read more Tires not rotated last 2 times here, now told I need new rear tires. Doubt I will return!
I brought my vehicle in for an oil change, tire rotation, and break pa... read more I brought my vehicle in for an oil change, tire rotation, and break pad/rotor replacement. The cost for services from TGK is higher than other mechanics in the area, but we've been willing to pay because we've felt the service has been great and timely. After our last experience, that extra cost is tough to justify. After picking up the vehicle, my wife noticed some noise from the front end. She was concerned enough to call in, and was told it's just the breaks wearing in. She tried running back at ~4:50 because she felt unsafe driving, but TGK was closed. We parked it for the weekend because we felt unsafe driving it. The vehicle would shake so bad that anything over 30 was uncomfortable, and interstate speeds were violent. There would also be an occasional clunk when turning or start/stopping I brought it back in Monday, and they discovered that two bolts were missing from the front right tire. I was told "Don't worry, the tire wasn't loose", but i can't feasibly believe that to be true with the symptoms. Overall, I feel that we had an extremely negative experience that not only was expensive and incomplete, but it potentially put my family's life at risk. We had planned to use that vehicle for a several hour long road trip that weekend.
