While the representatives we worked with were courteous and helpful, t... read more While the representatives we worked with were courteous and helpful, the actual work done and quoted was terrible. We needed a new transmission, which we were able to coordinate with a junkyard for a quarter of the price. Additionally, they recommended a power steering fluid change, and upon a further inspection, the fluid was at a perfect level and color. The worst of all was the $230 estimate to fix an evap purge control solenoid which is a $20-30 part that required no fancy tools to install and can be done in less than a minute. This would have been a complete rip-off to have them do. We will be looking for a new mechanic as this is the second horrible diagnosis and money grab we’ve had with them within our family. It is sad to see a ministry like this operating with such low integrity.
A-1 Automotive and Repair is a trust worthy business and exceeded my e... read more A-1 Automotive and Repair is a trust worthy business and exceeded my expectations. I had an estimate from another shop and wanted a second opinion. A-1 was referred to me from a family friend so I decided to get a second opinion from them. Bruce came right out and told me that the maintenance in question was not an issue right now and to just keep an eye on it. This is an honorable way of doing business and I feel other shops in town can learn from A-1; it;s not about taking advantage of people in front of you it's about building trust and a long term relationship. Thank you Bruce, you have earned our business going forward. Jason W.
