I had this shop replace a wheel bearing on a Toyota pick up, they char... read more I had this shop replace a wheel bearing on a Toyota pick up, they charged me 500.00. 20,000 miles later it failed, so I brought it back. They fixed it AGAIN and charged me another $500.00. The second time they worked on it, they said the axle was "worn out". Anyone with any mechanical sense knows that solid rear axles don't "wear out", bearings do though. I believe there may have been an issue with the axle when they worked on it the first time but instead they ignored it and put it back together. The second time they worked on it, I sourced an axle and they installed the wheel bearings. 15,000 miles later the same wheel bearing went bad AGAIN. This tells me that they screwed it up again. I went and bought all the equipment needed and just did the job myself, something that is obviously above their skill level. the following link is a Youtube video that shows how a wheel bearing is done on a Toyota pick up, perhaps they can watch it and get some training and do the job right someday for someone else. https://youtu.be/AVhSDnw2ugo
On this site for another reason, but see no one has written a review f... read more On this site for another reason, but see no one has written a review for the best auto repair shop in Kzoo. Have been their customer for over 30 years (moved out of town 10 years ago). When I was poor, they kept my car running, i.e. I could get another 500 miles from the brakes, etc. Then as I could afford later, they fixed everything I needed, quickly, efficiently. Not once did I feel they recommended something I didn't really need, we had a great relationship. This is a great shop with great people doing the work. I got to know the owners personally and just wish Kalamazoo was a little closer to Haslett, Mi, where I live now. I would gladly drive 50 miles to have them do my work. You can't go wrong taking your car here, they will treat it as though they were the owner. Marge McM
I have been here twice. Once for muffler service and once for A/C serv... read more I have been here twice. Once for muffler service and once for A/C service. I have not been disapointed in any way. I can't say that about a couple of other places I have been (and will never go back to).
