I brought a car in for a fuel tank leak and did not specify a budget. ... read more I brought a car in for a fuel tank leak and did not specify a budget. Weeks go by and I finally call and get someone on the phone. They inform me the repair won't be pretty because it's an old michigan car and suggests a patch job. I would like the repair but if a patch gets me back on the road then cool. Nope. 2 months later I finally get someone on the phone who tells my they "aren't gonna be able" to fix my car. I flatbed it home and fine no attempt at either the repair or the patch job they suggested themselves. 0 stars. Fecken 0.
I had this shop replace a wheel bearing on a Toyota pick up, they char... read more I had this shop replace a wheel bearing on a Toyota pick up, they charged me 500.00. 20,000 miles later it failed, so I brought it back. They fixed it AGAIN and charged me another $500.00. The second time they worked on it, they said the axle was "worn out". Anyone with any mechanical sense knows that solid rear axles don't "wear out", bearings do though. I believe there may have been an issue with the axle when they worked on it the first time but instead they ignored it and put it back together. The second time they worked on it, I sourced an axle and they installed the wheel bearings. 15,000 miles later the same wheel bearing went bad AGAIN. This tells me that they screwed it up again. I went and bought all the equipment needed and just did the job myself, something that is obviously above their skill level. the following link is a Youtube video that shows how a wheel bearing is done on a Toyota pick up, perhaps they can watch it and get some training and do the job right someday for someone else. https://youtu.be/AVhSDnw2ugo
I been a customer here for 27yrs. They will always take care of you li... read more I been a customer here for 27yrs. They will always take care of you like family. They actually fix the issues that need fixing. And won’t tag on extra stuff to make money off you. Then will advise on things that will need some help in the future. A true business of integrity and caring.
