I have only had good experiences with these guys. I have been here sev... read more I have only had good experiences with these guys. I have been here several times, and while they aren't the lowest price I've found, they have always done a quality job. I've not been to another repair shop since I started going to them.
When I needed new tires, Diamond Jim's had the best prices by far. Wh... read more When I needed new tires, Diamond Jim's had the best prices by far. When I went there, he told me it was going to be more than he quoted me on the phone (only a $20 difference, but I was kind of put off by this at first). I said "Oh, you said it was going to be X amount on the phone. I must have heard you wrong." He didn't even miss a beat, apologized for the difference, and charged me the lesser amount. I don't know if it was his error or mine, but the fact that he was willing to do that without batting an eye really impressed me. I told him I would pay the higher amount (in case it was my error) and he wouldn't hear it. They offer all of the same perks as the chain stores, but give family-owned friendliness and customer service. I highly recommend Diamond Jim's.
First off let me begin by saying that I am a single mom who is pregnan... read more First off let me begin by saying that I am a single mom who is pregnant. In October of 2014 I bought a car from here upon purchase I noticed after a day or so a horrible noise and clunking I returned the car to the dealership via a tow truck and was told that there mechanic " would take a look" after having my car several days Glenn phones me saying my car needs struts and that was going to cost me $197 i explained that my vehicle came with a warranty and was inspected by their mechanic as being sound and road worthy. Glenn said oh that's only on the engine and transmission. I did not trust them anymore at this point. So I got a ride to dealership to pick my car up and take it somewhere else as I could not afford another tow. I took my car to h tec where it was explained to me that it was unsafe to drive my car. First of all their mechanic did not put the struts back together let me drive away pregnant with pieces being lost down the road a mile. What puts the icing on the cake is FRAME DAMAGE my 5day owning only driven 1 1/2 day Smith license mechanic inspected vehicle. This place is a danger there is no real mechanic there. Everyone lies they take your money and put good hard working people in junk cars with a smile on there face. Glenn and Tim Smith are the kinds of business owners you see on 20/20.
