I have only had good experiences with these guys. I have been here sev... read more I have only had good experiences with these guys. I have been here several times, and while they aren't the lowest price I've found, they have always done a quality job. I've not been to another repair shop since I started going to them.
When I needed new tires, Diamond Jim's had the best prices by far. Wh... read more When I needed new tires, Diamond Jim's had the best prices by far. When I went there, he told me it was going to be more than he quoted me on the phone (only a $20 difference, but I was kind of put off by this at first). I said "Oh, you said it was going to be X amount on the phone. I must have heard you wrong." He didn't even miss a beat, apologized for the difference, and charged me the lesser amount. I don't know if it was his error or mine, but the fact that he was willing to do that without batting an eye really impressed me. I told him I would pay the higher amount (in case it was my error) and he wouldn't hear it. They offer all of the same perks as the chain stores, but give family-owned friendliness and customer service. I highly recommend Diamond Jim's.
Thank you Larry! For the great outstanding hassle free service that Mi... read more Thank you Larry! For the great outstanding hassle free service that Michigan Motor Exchange provided to our company. You did everything that you said you do and more. I admit that I was a little skeptical at first about taking the route of a remanufactured motor over a new vehicle due to the poor service and broken promises that many service providers give today. However Larry you did right by us. Not only did we get 1 reman but we got 2 which saved us a lot of money as opposed to the route of brand new vehicles. They look good they run great and we're saving a lot of cash on insurance. Thanks again, Tony
