Went in for a rear subframe and rear passenger side control arm replac... read more Went in for a rear subframe and rear passenger side control arm replacement they ordered aftermarket parts instead of OEM that was quoted by my insurance (Progressive). They charged me an extra $118 for the aftermarket parts including my deductible of $500, totaling in $618. After a recieved my vehicle back 10 miles into my trip home I noticed a tear in the my leather seats in my 2017 Subaru Outback I took it back to them for employee negleglence I pointed the finger at them stating that it wasn't there before I brought it in and had a photo to prove. So you'd expect them to resolve it and take care of it free of charge. Right? Wrong. They went through their "insurance" I think and paid for a new seat skin plus the labor that they still ended up charging me $150 and in turn I'm at a loss for ever trusting this company with my vehicle in the first place. Side notes they proclaim that the tear only happened due to my "old car" and "cold weather" in my 2017 Subaru Outback. DONT TRUST THIS SHOP WITH YOUR VEHICLE, THEY WILL FIND A WAY TO RIP YOU OFF. Service began 1-2-2022. Service ended 2-11-22. Don't just say your sorry
Great people to know when it comes to your vehicle.
The service and work at Dykstra's is the best you can get. They alway... read more The service and work at Dykstra's is the best you can get. They always do a deep dive into the entire vehicle, checking all systems even with just an oil change. They help you to find the best and most cost effective way to attack issues and provide you with the best way to keep your vehicle performing at it's best. They truly are a full service garage, and always tries to make it the most affordable possible.
