15 day Poor follow up, car remained outside in the Michigan cold weath... read more 15 day Poor follow up, car remained outside in the Michigan cold weather without ever bringing it in on a hoist. Called multiple times only to be told by Jeff they could not get to it. Was advised after the second day there I was next. After 15 days of back and forth we rented a car to see if possibly a Tech had been ill or something. But what we did know the shop could not service us to our expectations. After showing up Jeff the head mechanic finally agreed to give us an estimate that only repeated what we had said when we brought the car in i.e. the engine light and VSC light was on and there was dragging in 1 and 2nd gear. Cost $6500. Thank Goodness the car was still pretty drive able. It is not a hooptie. Got a 2nd opinion they researched it in 2 hours. repaired it, $402.
This is the very best Auto Place to go to! I have been going for years... read more This is the very best Auto Place to go to! I have been going for years and they have successfully serviced both of my vehicles. Extremely pleasant, reasonable prices and they care about their customers. I feel at home and always get excellent service! Oh and Gary is the BESTtttttttt. Never disappointed with his customer service. He's knowledgeable and able to multitask along with being resourceful.
I've been working with J&D for longer than I can remember... I can'... read more I've been working with J&D for longer than I can remember... I can't imagine going anywhere else...They are always there when I need them!
