Chapman Automotive got me in sooner than most automotive shops in the ... read more Chapman Automotive got me in sooner than most automotive shops in the greater Kalamazoo area, by 2 weeks! I was trying to beat the cold weather and get my entire driveline serviced, belts and seals looked over too. I was given an estimate that was much lower than other shops gave me, and I took the leap. I was overly impressed by the speed of getting my vehicle in, the cost of total repairs and the way the owner, John Chapman’s, demeanor was. He spoke with respect, familiarity and was kind. He stood back his work, something you don’t always see, with a long warranty on parts and national coverage warranties that I could use if I traveled and had car troubles. Definitely will return!
I bought a used Volvo station wagon. I called around to local mechani... read more I bought a used Volvo station wagon. I called around to local mechanics to put a new timing belt on my car. Autobahn gave me a good price and even put in a used coolant overflow tank that I bought off eBay. I was impressed and they were quick. But this shop messed up the powered steering hose. The car never leaked fluids until this shop fixed the car. Now I put $8 in power steering fluid every week and it promptly leaks out all over the garage. I did take it back in to the shop to have them fix it. They did not charge me for the repair, but they also did not fix the hose. It still leaks. Also before I took my car into this shop the air conditioner worked. Now it doesn't. I can only imagine how much this is going to cost. Thank you guys for effing up my used car. The repair was affordable, but it seems you did $3000 worth of damage to my car. If you are in the market for a mechanic that does more damage to your car than they repair then Autobahn Imports in St Joseph, MI is the shop for you. Oh, there is more. I asked them to flush the transmission and I don't know if they did it. The transmission still slips and when I picked the car up the check transmission light was still on the instrument panel.
I been a customer here for 27yrs. They will always take care of you li... read more I been a customer here for 27yrs. They will always take care of you like family. They actually fix the issues that need fixing. And won’t tag on extra stuff to make money off you. Then will advise on things that will need some help in the future. A true business of integrity and caring.
