I have only had good experiences with these guys. I have been here sev... read more I have only had good experiences with these guys. I have been here several times, and while they aren't the lowest price I've found, they have always done a quality job. I've not been to another repair shop since I started going to them.
When I needed new tires, Diamond Jim's had the best prices by far. Wh... read more When I needed new tires, Diamond Jim's had the best prices by far. When I went there, he told me it was going to be more than he quoted me on the phone (only a $20 difference, but I was kind of put off by this at first). I said "Oh, you said it was going to be X amount on the phone. I must have heard you wrong." He didn't even miss a beat, apologized for the difference, and charged me the lesser amount. I don't know if it was his error or mine, but the fact that he was willing to do that without batting an eye really impressed me. I told him I would pay the higher amount (in case it was my error) and he wouldn't hear it. They offer all of the same perks as the chain stores, but give family-owned friendliness and customer service. I highly recommend Diamond Jim's.
I just had Michigan Motor Exchange put a remanufactured engine into my... read more I just had Michigan Motor Exchange put a remanufactured engine into my 1998 Bravada. So far everything is running great. No one including myself wants to spend money on an older SUV but it turns out that it was cheaper than buying a new or used car with higher miles. So, for a few thousand bucks, I have a SUV that my 16 year old can drive. Looks good and runs great. David was very helpful in the process and straight forward about the costs. He gave me a competitive quote for the engine and after evaluating what else the truck needed...It was my decision....no pressure. It made sense to invest a bit more to address other non-engine related issues. I had my truck back in just over a week. I was referred to Michigan Motor Exchange by another automotive shop. I am happy with my experience.
