A waste of time & put me in a position to not have my boat ready for t... read more A waste of time & put me in a position to not have my boat ready for the season. Back in Feb. I filled out a service appt request on line for mid April I received an auto response that they received it , after a couple of weeks I called to verify an appointment and was told they don't take service appt on line but somehow they had it. The service manager recommended I change it to May as it may be to early to put in the water. I made an appt for May 9 . Upon showing up on May 9 now I was told they don't make appt & would just have to go to the end of the list & may not get my boat by the Holiday. After traveling 40 miles & not making an appt elsewhere I left my boat . After a week I received a phone call telling me that they only had one tech & the boss took him off service was only getting new boats ready & I should pickup my boat. I am warning everyone don't bring your boat here for service & who would buy a boat were you cant count on service. BEWARE!!!
I would have to agree with Barry not very good service from the marina... read more I would have to agree with Barry not very good service from the marina as a whole. The owners don't seem to care about customer service, the employees are there just to collect a check and don't appear to care about the business either, a very poor ran place in my opinion.Tried to scedule service they say ok ok ok and nothing ever got done. I called over to Brian's marina and got it taken care of from Brian himself. I am moving my boat to a different Marina at the end of this season along with a couple others. BOATERS if your looking for a clean place off the lake a ways this is the place as long as your not looking for boat work or customer service, other then that people that dock here are usually very friendly and kind..
YOU CAN CALL WAY AHEAD TO SCEDULE SOMETHING AND IT NEVER GETS DONE.. W... read more YOU CAN CALL WAY AHEAD TO SCEDULE SOMETHING AND IT NEVER GETS DONE.. WHAT A JOKE OF A SERVICE DEPT ....