BUYERS BEWARE!!!!! We bought a 2006 ford explorer for about $9500 fr... read more BUYERS BEWARE!!!!! We bought a 2006 ford explorer for about $9500 from Northeast motors in North Hampton, NH from cargurus.com. Decent price, was what we were looking for, they are local and delivered to us, and it even came with an inspection sticker. The first 2 miles that I drove it, the check engine light came on. Called them immediately and they said there was nothing they could do until they talked to the owner. The owner had the secretary email to bring it back and they would pay for HALF of the repairs. Brought it to our local garage and they found numerous things wrong with it totaling about $1600 in repairs. Local garage said it should have NEVER passed inspection as it was unsafe to drive. I had driven it with my 2 kids in it already. The brakes and rotors are horrifically bad ~ not road worthy. The wheel bearing in one of the tires is gone ~ another safety hazard that shouldn't have passed inspection. One windshield wiper is broken ~ another reason it shouldn't have passed inspection, As it shifts in to overdrive, it severely bucks which our mechanic says means a bad spark plug and it is a big job to take the spark plug out of these things. The bushing on the serpentine belt is bad causing the serpentine belt to slip and needs replacing. Our garage gave us written statements for all of these things (which we gladly paid to have a full review) and we supplied to the owners of Northeast motors and they respond with "We are in business to make money NOT take cars back". Really? Sound like good customer service? We literally drove the car for about 25 miles and parked it and they won't take it back. They offered to do the repairs but only if WE paid for half of them? REALLY? Would you trust having them do the repairs? They are in the business to make money. They would probably put used parts on or jack the prices up so that we have to pay for it all. Very Dishonest and Deceptive people. Even their own warranty states that they will pay half of all repairs.
Fraudulent Sticker Alert! just like a lot of people who go here have p... read more Fraudulent Sticker Alert! just like a lot of people who go here have poor credit as I did I went to this business and purchased 1 2002 Chevy Suburban from them on 3/20/13 on this day of purchase the outside of the vehicle looked amazing once inside the interior was banged up with cookie crumbs all thru the floor and the leather looked like a cat had a field day in there but I was able to look past all of this due to I am buying someone else old car but just before I left I notice the Maine State Inspection Sticker only had 7-8 months left on it and when I told the mechanic this and that I was gonna go get a new sticker on it at VIP he went inside grabbed a window scraper and scrapped off the old Inspection sticker and put the new one on not even doing an Inspection and says there you go a nice shiny green sticker! as shady as that seemed on 3/21/13 I brought the vehicle to VIP anyways and got it inspected and it Failed with a list of hazards and other things to the point where the State of Maine Inspections had to get involved and rip the sticker off and gave me a one way ticket back to Provo's where I returned the vehicle and instead of offering me a different vehicle the mechanic gave me attitude and said the owner will be out in a minute to give me back my down payment so yes they at least they did that but my advice to anyone before you buy a vehicle from them please take it to your garage and have them do their own sticker inspection 12.50 is worth it if it saves you thousands a month down the road!! do not say you have not been warned!
