Insp. on relatives car that shouldn't have passed inspect. because of ... read more Insp. on relatives car that shouldn't have passed inspect. because of bad brakes (but schwebach said brakes 75% good & passed inspect.), which could have been deadly if not corrected by another station. He also was to fix customer complaints (that didn't get fixed) but schwebach said were fixed & they were charged $289. Three months later customer took car to another State Insp. Station because complaints weren't fixed by schwebach & new ststion told her brakes are so bad can't drive car (the bad brakes was what was causing the complaints from owner). New station charged $400+ to fix the complaints owner was making which were bad brakes making the noises. Car wasn't driven enough to cause bad brakes in that amount of time, schwebach even admitted that brakes couldn't get that bad in 3 months for the small amount that the car was driven. Schwebach was asked to refund $289. charged for fixing complaint he didn't fix & for not fixing bad brakes when he should have seen them bad & he refused to refund any amount. Everything was fixed when taken to the other station & paid $400.+. $400.+ should not have had to been charged & paid for by owner @ the new station if schwebach would have fixed everything complained about by customer in the beginning. Owner is filing a Consumer Complaint w/ Attorney General's Office in Harrisburg & also the Pa. State Police took filed complaint & is investigating for inspecting a car that should not have passed inspection w/ obvious bad brakes (we have all documents to back up complaints on schwebach). He is the WORST CUSTOMER SERVICE person to deal w/ when taking this complaint to him to be resolved THAT I HAVE EVER DEALT WITH & I worked in Customer Service for over 30 yrs. in Motor Vehicle Dept. in Harrisburg, so I KNOW WHAT I AM TALKING ABOUT W/ THIS PROBLEM, that's why we are filing everywhere we can to avoid another person having a problem like we had or having an accident because of schwebach's bad workmanship. He shouldn't be allowed to get away w/ extrememly bad work performance that could have horrific consequences.
I love the honesty and service Mike provided. I brought in a n older ... read more I love the honesty and service Mike provided. I brought in a n older BMW for Maryland state inspection and not only was he quick he didn't try to sell e a bunch of stuff I didn't need. Can't beat that.
The WORST experience I have ever had the misfortune of going through w... read more The WORST experience I have ever had the misfortune of going through while just trying to get my car "inspection ready." As the daughter of a mechanic, I am more than ashamed of not only their work, but their disgusting customer service. After an entire WEEK, I was still told "tomorrow" and then when I asked the price of what had been done I was told "I'll call you back by five." When I hadn't been called by 4:55pm (1655), I called them, was answered by an incredibly nasty voice; placed on hold until 5pm (1700), and abruptly hung up on. To anyone searching for great car repair, customer service, and a fair price.... I urge you to stay the heck away from there and try someone else! Terry's Auto in Boonsboro was wonderful, I was given a fair price, and my repairs were done in less than a day :)
