Very Disappointed. I had Higher Expectations. I used to work here,... read more Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?
I was driving from Washington DC to Long Island NY on 10/20/2012 when ... read more I was driving from Washington DC to Long Island NY on 10/20/2012 when I had a tire problem (slow deflation) on I-95. I made it to the Joppa exit ramp and put air in the tire at a quick mart/gas station. Not wanting to press on to a travel plaza for a tire repair I went to the nearby Day’s Joppa Auto Repair. They were able to help me immediately. When they pulled the bad front tire we found an unusual wear pattern that had worn one side down to the inner cord. Continued driving could have caused the tire to go flat again and possibly come apart. The other front tire was in a similar but less severe condition. I purchased a new set of front tires and an alignment to help with the wear pattern. They were able to get me back on the road in about an hour. As it was more than a simple flat tire, stopping there allowed me to get the problem fixed and continue my road trip. I found that Lissa, the general manager, and mechanics to be courteous, helpful and businesslike. The pricing and the services provided were right on the mark. I was pleased with the outcome and would use them again if I lived in the area.
Great Bunch of Guys !!! They checked my air conditioning for .. FREE ... read more Great Bunch of Guys !!! They checked my air conditioning for .. FREE .. and added .. FREON. It worked immediately. NO CHARGE .. for the service or FREON !!! Not only are they a .. Full Service Shop .. but .. they do .. Transmission work .. also. I finally found a .. Trustworthy Service Center .. that I can tell my .. Family and Friends about !!! Thanks .. "All Star Automotive" .. for now keeping me cool in the hot summer !!! Jack
