Superior has been my garage for over a decade based on a recommendatio... read more Superior has been my garage for over a decade based on a recommendation from another satisfied customer. Rob & Bob do a good job listening to the work I want done, describing the work they identify that needs to be done, and then completing the work on time. I recommend them to all my friends. Bill Newhouse
Worked great with my warranty claim! They evaluated the tire properly ... read more Worked great with my warranty claim! They evaluated the tire properly and showed me the damage done to the interior wall. They were knowledgeable about safety and manufacture standards. The guys were nice, got the tire I needed the next am and even called me to confirm. Def a positive experience when I expected a nightmare Cece Click
The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
