The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
Wife and I have been customers for many years in one way or another an... read more Wife and I have been customers for many years in one way or another and no complaints at all. Work performed over the years include oil changes, brake pads, brake shoes, rotors, ignition coil replacement, valve cover gasket replacement, radiator replacement, serpentine belt replacement...and no complaints! Not one single complaint! Rob and the mechanics at Airpark Certified Auto Service are top notch! They're reliable, they're honest, they're just a great group of people all around. It's comforting to know when the unexpected happens, like today, we have Rob and his crew to turn to for help. Support your local mom and pop businesses, especially when they're this great. There's no reason not to. I would refer anyone who is in need of repairs to contact Airpark Certified Auto Service and rest assured they are in great hands.
Bethesda Sunoco and the whole team, Ian, Don, Mike, Dominic are terrif... read more Bethesda Sunoco and the whole team, Ian, Don, Mike, Dominic are terrific. My friend had a car that did not pass emissions inspection. She took her car there and Dominic looked at the car and told her exactly what was wrong and what it would cost. She offered to pay him and he declined. I can see why they have such a high Washington Checkbook rating! Hard to find honest mechanics!
