I purchased a 2001 Ford Crown Victoria on November 20, 2014. The vehic... read more I purchased a 2001 Ford Crown Victoria on November 20, 2014. The vehicle had a few minor issues in a very short time after purchasing regardless of claims of being a good running and driving vehicle that was ready to go as well as being Maryland State inspected on October 27, 2014. The gas tank release button wouldn't work, no biggie, the drivers side door control panel was loose and popped up every time when driving it, ok. Next I realized that the horn wouldn't work (A safety inspection issue), and the windshield wipers weren't working properly (Also a safety inspection issue). Things got worse when I made the long commute home and the car started to make a shaking motion and start to lose horsepower as I'm getting off of the highway. Things got even worse the more that I drove it. I managed to make it to a mechanics shop and they diagnosed it with multiple engine error codes that they stated the dealership was probably aware of before selling but failed to disclose it along with a bunch of other major issues such as bad spark plugs, bad ignition coils, oil leaking into the spark plugs due to a possible cracked manifold. The fluids were far past the point where they were supposed to be changed. The seller stated that he was aware that the fluids. Some of these issues rendered the vehicle undrivable. I was told by the mechanic which works at an honest and reputable shop that I should take it back to where I bought it and get my money back ASAP because the amount of work that needs to be put in would far exceed that of the value of the car. I understand things happen but all of these issues certainly should not happen within the first few of hours of purchasing from a dealer that claimed to have had it Maryland inspected. To make matters worse, when I called the Manager, he stated that he had no intention of fixing the more serious repairs that actually affected the drivability of the vehicle. The manager was beyond rude and had 0 customer service skills and lacked a great deal of professionalism. The owner stated the same. To add insult to injury, I realized after the fact that they charged me at least 300.00 over the suggested kbb retail value. Stay far far away from this dealership at all cost unless you don't mind the headache of being sold a lemon. What a nightmare!
