Very poor customer service, and the three items cited as issues for fa... read more Very poor customer service, and the three items cited as issues for failing state inspection turned out to be items that are not taking into consideration to pass or fail MD state inspection.
I was driving from Washington DC to Long Island NY on 10/20/2012 when ... read more I was driving from Washington DC to Long Island NY on 10/20/2012 when I had a tire problem (slow deflation) on I-95. I made it to the Joppa exit ramp and put air in the tire at a quick mart/gas station. Not wanting to press on to a travel plaza for a tire repair I went to the nearby Day’s Joppa Auto Repair. They were able to help me immediately. When they pulled the bad front tire we found an unusual wear pattern that had worn one side down to the inner cord. Continued driving could have caused the tire to go flat again and possibly come apart. The other front tire was in a similar but less severe condition. I purchased a new set of front tires and an alignment to help with the wear pattern. They were able to get me back on the road in about an hour. As it was more than a simple flat tire, stopping there allowed me to get the problem fixed and continue my road trip. I found that Lissa, the general manager, and mechanics to be courteous, helpful and businesslike. The pricing and the services provided were right on the mark. I was pleased with the outcome and would use them again if I lived in the area.
I have never come across a more honest mechanic than A.D. I used to ow... read more I have never come across a more honest mechanic than A.D. I used to own a used 2006 Nissan Frontier and brought it here several times. The quality of repairs and maintenance done on this vehicle is very impressive.
