My son bumped a curb parallel parking he broke a tierod this garage w... read more My son bumped a curb parallel parking he broke a tierod this garage wanted to charge 1350 dollars for all new suspension parts be aware of this place care got fixed for 250 dollars shame on you
The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
This place was recommended to me by a near by shop which I have gone t... read more This place was recommended to me by a near by shop which I have gone to in the past since they were not able to service my vehicle at the time. Overall my experience was wonderful. I was greeted by friendly staff who were efficient and professional. The individual assisting me was attentive and he explained things in simple terms since I am not too familiar with service/mechanical issues concerning cars. I would definitely recommend this shop to my friends and family and anyone in need of a quality shop.?
