Very Disappointed. I had Higher Expectations. I used to work here,... read more Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?
The managers and mechanics at Bowie Shell are honest. They do not inf... read more The managers and mechanics at Bowie Shell are honest. They do not inflate prices and provide a thorough and honest assessment regarding the status of the car and fair pricing for any repairs needed. Carl and Ron are the greatest.
These guys are heaven sent and will ALWAYS keep you on the road. Hones... read more These guys are heaven sent and will ALWAYS keep you on the road. Honesty is the policy they rule on and know how to keep customers happy. They listen to your needs and advise you of what you need to know their accuracy to pin point a problem and repair is impressing. Hats off to Carl,Ron,Garret & crew you folks are more then just a gas station you are a heaven to the Community. Thank you for being there. Tyrone
