AWFUL experience with this tint place. But from the looks of his comeb... read more AWFUL experience with this tint place. But from the looks of his comebacks to other reviews. He will have some EXCUSE. My husband Justin wanted to get his tint done for his Buick. The first time we scheduled an appt was a month ago for 2 PM. When we get there a bit early for our appt, we are informed they won't be ready for us until 2:30. (Okay that's fine, we can go to McDs and come back.) We get there before 2:30 and waiting a couple minutes AFTER 2:30. We decide to leave. He calls us and tells us he is done now when we are already going home so we decline their service. My husband decides to RESCHEDULE his appt for 9AM today. WHICH I hated cause of the previous experience but I go anyways. I get there before 9 and a man gets into a red car that I GLANCE says TAG and TITLE, points at THAT shop and asks me if I need help. I tell him no. Come to find out Tint Doctor sign says they don't open until 10..... I call the store #s cause I don't get how you can make an appt before the store hours!!!! after calling and LVM and finally reach the SAME man that drove away. He tells me he works for both stores by "himself." He has awful customer service. Tells me it is not that big of deal, claims his appt schedule must be out of wack, WAS NOT AWARE HE EVEN HAD AN APPT FOR 9, constantly over talks me, incapable of having a conversation, where there was no point in talking to him. So I left. So be aware when you have an appt with them!!
i was referred to this establishment by a close friend of mines and bo... read more i was referred to this establishment by a close friend of mines and boy it was the worst experience ever. i came here to get a in dash unit installed into my husbands truck for his birthday. everything was good at least i thought about a month later the unit started flickering, the screen would get stuck, dvd's would get stuck. so i went back to ritchie road to get a replacemnt unit or have it checked out. i was shocked he was gone it was a guy out there i asked where is frank he said he up and left and went to baltimore. i called him at the number i was giving on my invoice he answered and told me yeah he moved and i was telling him the issues i was having but he didnt give me a address where i can bring the unit to get checked out which was odd to me. he just told me to call back i called back everyday for a week it just went straight to voicemail. so i decided to google his business and came across this site. my husband will be paying him a visit. i paid alot of money and i dont like to be ran from
I just brought my VW bug on Dec 23, 2011 and the Tint Dr did my pathfi... read more I just brought my VW bug on Dec 23, 2011 and the Tint Dr did my pathfinder in 2010 and he did a wonderful JOB!!! I was pleased with his work so I took my VW Bug to him and the tint job he did on my bug was wonderful. I will be back!!!!!!!
