Branch Auto Electric Service has the worst service of any auto repair ... read more Branch Auto Electric Service has the worst service of any auto repair company we have ever used. We would not choose Branch Electric Auto Service. We took my daughter's car there and they kept it for approximately two months and it still was not operational. They told us that what would take other repair shops months to do, they could do it in a week. Chris the owner was clueless and a liar. He kept promising to have it fixed but every time we asked him about he gave us the same status. She had to pay for a car rental for an extra week because he took so long and could not complete the repair work. We decided to remove the car from them and tow it to the dealership because of his inability to fix it. When we went to retrieve the vehicle, they moved it to the dealership without our knowledge. When we went to the dealership to get the repair completed, the car was damaged to the tune of approximately $1600. He refuses to repair the car and said he is not responsible for theft or damage of cars in his care. Therefore, we are forced to sue him. DO NOT under any circumstances take your car to this facility. Please share with your Facebook friends.
Went there as a female and was totally taken advantage of. Engine ligh... read more Went there as a female and was totally taken advantage of. Engine light on given code told would take 2 days to pinpoint exactly what was wrong because Mercedes are set up that way. They had my car for one week, discussed everything, but Engine light kept displaying engine light. Discussion stating waiting for a different scanner for Mercedes car at the end of the week. $1000 dollars later (motor mounts and everything else) given a Mercedes only Rhine code (same code as if I'm stupid) and told had to go to a Mercedes dealership. AND THEY HAVE THE NERVE TO HAVE A BIG SIGN THAT SAYS HONESTY IS EVERYTHING. Just wanted my money even though they knew from the beginning they couldn't help me. ONLY GO THERE IF YOU WANT TO BE RIPPED OFF.
Go ANYWHERE else!!! Gave me estimate on repairs for a problem I wa... read more Go ANYWHERE else!!! Gave me estimate on repairs for a problem I was having. Two of the part prices they quoted were AT LEAST 400% markup of actual cost. Found out, after taking somewhere else (and checking also with at least 5 other shops), I only needed ONE thing replaced. Meineke's extremely outlandish high-priced rip-off attempts at their over 400% markup part prices were not even in need of repair or replacement!!! I wish one of those "Dateline" type investigations would be done on these crooks.
