great and fast service
Checked my brakes and gave me a honest diagnosis with an explanation t... read more Checked my brakes and gave me a honest diagnosis with an explanation that was not given to me before at the dealership. I ended up getting an oil change. I will return to this location in the future. Great job..Kirk and Roland. Yodit D. Upper Marlboro, MD
AWFUL experience with this tint place. But from the looks of his comeb... read more AWFUL experience with this tint place. But from the looks of his comebacks to other reviews. He will have some EXCUSE. My husband Justin wanted to get his tint done for his Buick. The first time we scheduled an appt was a month ago for 2 PM. When we get there a bit early for our appt, we are informed they won't be ready for us until 2:30. (Okay that's fine, we can go to McDs and come back.) We get there before 2:30 and waiting a couple minutes AFTER 2:30. We decide to leave. He calls us and tells us he is done now when we are already going home so we decline their service. My husband decides to RESCHEDULE his appt for 9AM today. WHICH I hated cause of the previous experience but I go anyways. I get there before 9 and a man gets into a red car that I GLANCE says TAG and TITLE, points at THAT shop and asks me if I need help. I tell him no. Come to find out Tint Doctor sign says they don't open until 10..... I call the store #s cause I don't get how you can make an appt before the store hours!!!! after calling and LVM and finally reach the SAME man that drove away. He tells me he works for both stores by "himself." He has awful customer service. Tells me it is not that big of deal, claims his appt schedule must be out of wack, WAS NOT AWARE HE EVEN HAD AN APPT FOR 9, constantly over talks me, incapable of having a conversation, where there was no point in talking to him. So I left. So be aware when you have an appt with them!!
