Very Disappointed. I had Higher Expectations. I used to work here,... read more Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?
Amazing service! After breaking down while passing through Baltimore, ... read more Amazing service! After breaking down while passing through Baltimore, Michael and his team took great care of my BMW 325i and had me back on the road in a few hours. Honest and friendly, they delivered great results at a price about 15% lower than their initial quote. A+!
My mom used Days, and being in her mid 70's the fact that she felt lik... read more My mom used Days, and being in her mid 70's the fact that she felt like she was treated right was pretty darn important to me. When it came to my own vehicle needing service that I didn't have time to do myself, I first took it to the dealer and about choked at their quote. I went to Days and got quoted about 2/3rds the cost of the dealer. Then time for the repairs came and I got a call from Days, they inspected one item quoted for repair and suggested I do not replace it yet as the part itself was still fine (torn boot). I ended up paying less than their original quote. I would recommend the business manager change her text. While accurate, it's not the best face to put forward when you rely on customers.
