I have gone here for fuel, state inspections, tire repair, oil changes... read more I have gone here for fuel, state inspections, tire repair, oil changes and have always been satisfied. Gus, the manager is friendly and will happily give you an estimate ahead of time for any work on your car. Eric Mckean
On February 3rd 2016, I went to Burrels Automotive in Dahlgren, VA wit... read more On February 3rd 2016, I went to Burrels Automotive in Dahlgren, VA with brand new parts stated above purchased. They in return said they would just charge labor. So as I went with all new parts, (Brake pads, rotors, and calipers for both sides) The technician did the entire side on the passenger side, and proceeded to do the drivers side, but did the rotors, and brake pads, and put the old caliper back on new equipment which gave the same noise with new pads that were eaten on the inner side of the caliper, but according to the, ""MASTER TECHNICIAN"" was able to save it?! Why save it when you had a new one in the trunk, and was instructed to put all new equipment on the car?!
These days it's hard to find a Mechanic/car repair shop that one can t... read more These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.
