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The people were very friendly and helpful. I decided not to get some o... read more The people were very friendly and helpful. I decided not to get some of the work done there as I found much cheaper options elsewhere, but that was my choice and not a problem with Nielson’s. My main frustration is that a day after I had my car looked at there (and had the problems they identified addressed by another cheaper garage), the car failed a safety inspection for three things that did not show up anywhere on their report: parking break not holding, and a front and rear marker light out. Those seem like very easy things to identify, especially the lights, so not sure why they were missed.
I love Census Auto Repair. I have been going there for about five year... read more I love Census Auto Repair. I have been going there for about five years for various auto repairs and have never been dissappointed. One of the reasons I love them is because of their knowledge about vehicles (I have had several that they have serviced),professionalism and they treat me with so much respect. I never feel taken advantage of or overcharged. When I'm asked why I don't take my vehicle (Lexus Nt200) to the dealer, my response is always, why you don't take your vehicle to Census. If I could give them 10 stars I would. Keep up the good work Census! You have a lifetime customer.
As a single woman, I have been looking and hoping for a car place that... read more As a single woman, I have been looking and hoping for a car place that treated me fairly. From the moment I walked in the door, I felt comfortable. I knew Tom and Ben were taking care of my car and giving it to me straight. They never take advantage of me and I know the work they recommend is needed and being done at a reasonable price. I suggest this place to all my friends. It's the only place to go for top-notch work. Thank you, Ben and Tom, for always taking care of me! Filecia Minnix Finksburg, MD