Paid $222 for A/C service and cabin air filter replacement because the... read more Paid $222 for A/C service and cabin air filter replacement because the air vent smells bad when I turn on the A/C. It still smells bad after 1 week of service.
I am new to the state of Maryland as of February 2022, and initially r... read more I am new to the state of Maryland as of February 2022, and initially received an inspection a year ago with Columbia Auto. With the first inspection, my vehicle failed due to tinted windows. I requested that the tent be removed, and the mechanic informed me that they were not able to do so, and agreed to pass inspection, although the tinted windows would remain. Instead of suggesting that I find another place to have the tint removed. With the second inspection on March 10, 2023, the vehicle failed due to the ticket windows again. Again the inspection Failed due to the tint in the windows. The mechanic decided not to let the inspection pass and told me that the mechanics license would be at risk if he allowed this to pass. This did not seem to be the issue back in March of last year. Therefore, wanting to charge me $150 to have the tint removed. I am not happy with the fact that this mechanic shop was not consistent with processing the inspection. I will take my vehicle to have the tint removed and pay half of the price someplace else. I have no issue that state regulations require that the tint should be removed. I just don’t like inconsistency and dishonesty with shops. I will notify the DMV of the issue and whoever else needs to be notified. I also choose not to use the shop in the future. I will not recommend any of my family members or friends to do so as well.
I love Census Auto Repair. I have been going there for about five year... read more I love Census Auto Repair. I have been going there for about five years for various auto repairs and have never been dissappointed. One of the reasons I love them is because of their knowledge about vehicles (I have had several that they have serviced),professionalism and they treat me with so much respect. I never feel taken advantage of or overcharged. When I'm asked why I don't take my vehicle (Lexus Nt200) to the dealer, my response is always, why you don't take your vehicle to Census. If I could give them 10 stars I would. Keep up the good work Census! You have a lifetime customer.
